Reminder: Deprecation of AU.COM space to occur 1st February 2015
This notice is to advise customers who have any active services on an AU.COM domain, that we have begun contacting you via email. This service alert will serve as a reminder that the AU.COM space will...
View ArticleRESOLVED - Domain Management Outage
This issue has been resolved and you should no longer experience these issues. RESOLVED - Domain Management Outage We are currently experiencing technical difficulties with our registry connections....
View ArticleRESOLVED: SERVICE ALERT: Cloud Mail Authentication
RESOLVED: The TPP Wholesale technical service team would like to advise that this issue has been resolved. Date: 14/01/2015 We are currently aware of an issue that presents as an error connecting to...
View ArticleService Interruption - Cloud Email Delays
The TPP Wholesale technical service team would like to advise customers that we are currently experiencing intermittent email delays on our cloud email service, which we are looking into as a priority....
View ArticleNetwork Service Degradation
Network Service Degradation We are currently experiencing intermittent network related issues. We are actively investigating this issue as high priority and will provide updates as they become...
View ArticleRESOLVED: the Console Outage
Resolved - 8:00pm AEDT This issue has been resolved, and you should have no further problems with your Console account. Original Post Earlier this afternoon we implemented changes to our network...
View ArticleRESOLVED – Webmail User interface Inaccessible
RESOLVED This issue has been resolved. Service Alert – Webmail User interface Inaccessible We are currently experiencing an issue with our webmail user interface. Our engineers are working to...
View ArticleRESOLVED – Payment Gateway Service Interruption
Service Alert – Payment Gateway Service Interruption We are currently working on a technical issue that is affecting our payment gateway service. Our System Engineers are currently working to resolve...
View ArticleEmergency Security Update for cPanel Servers
The TPPWholesale technical service team would like to advise customers that we will be performing emergency security maintenance on our cPanel hosting infrastructure. These updates are being conducted...
View ArticleRESOLVED - Internal Power Outage
RESOLVED - Internal Power Outage The issue has been resolved and all our support channels are available at this time. Original Post The TPPWholesale customer service team would like to advise customers...
View ArticleRESOLVED - Internal Network Issue
RESOLVED - Internal Network Issue The issue has been resolved and all our support channels are available at this time. Original Post The TPP Wholesale customer service team would like to advise...
View ArticleRESOLVED - cPanel Service Degradation
RESOLVED - cPanel Service Degradation The issue has been resolved and our cPanel environment is now functioning normally. End Date: 2:30pm AEDT, Tuesday 3rd of February 2015 Original Post cPanel...
View ArticleRESOLVED: Service Interuption - Cloud Hosting 4th of February 2015
The TPP Wholesale customer service team would like to advise that we are currently experiencing an interruption to our Cloud hosting services. This is being treated with the highest priority and we...
View ArticleRESOLVED - WHMCS Module Disruption – 6th February 2015
TPPWholesale customer service team would like to advise customers that we recently performed routine maintenance on select network hardware that inadvertently stopped our WHMCS modules ability to...
View ArticleScheduled Maintenance: Upgrade to Network Infrastructure
The TPP Wholesale technical service team would like to advise customers that we will be performing scheduled maintenance to core hardware within our network. This maintenance is being conducted to...
View ArticleScheduled Maintenance on WebmailOX
Scheduled Maintenance on WebmailOX – Thursday 12th February 2015 The TPPWholesale technical service team would like to advise customers that we will be running scheduled maintenance on our WebmailOX...
View ArticleRESOLVED - Cloud Email Service Interruption – Wednesday 11th February 2015
Cloud Email Service Interruption – Wednesday 11th February 2015 TPPWholesale's customer service team would like to advise customers that we are currently working to resolve an issue affecting our...
View ArticlePhone Systems Upgrade – Friday 13th February 2015
Phone Systems Upgrade – Friday 13th February 2015 The TPPWholesale technical service team would like to advise customers that we will be performing an upgrade to our internal phone systems. This...
View ArticlePhone Systems Upgrade – Monday 16th February 2015
Phone Systems Upgrade – Monday 16th February 2015 UPDATE - This Upgrade has been rescheduled for Monday 16th February 2015. The TPPWholesale technical service team would like to advise customers that...
View ArticleScheduled Maintenance on WebmailOX – Friday 13th February 2015
Scheduled Maintenance on WebmailOX – Friday 13th February 2015 The TPPWholesale technical service team would like to advise customers that we will be running scheduled maintenance on our WebmailOX...
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